Shipping policy

Last updated: August 17, 2026

OceanSlasher Surf Co. is owned and operated by Orcus Ventures, LLC.

This Shipping Policy explains how orders are processed, fulfilled, and shipped when you purchase products from OceanSlasher Surf Co.

Order Processing

Orders are typically processed after payment has been successfully received and the order has been accepted.

Because some OceanSlasher Surf Co. products may be made, printed, or fulfilled after an order is placed, processing times may vary depending on the product, fulfillment partner, order volume, and availability.

Estimated processing times, when available, will be shown at checkout or in your order confirmation. Processing times are separate from shipping transit times.

Shipping Destinations

We currently ship to addresses within the United States.

We may expand shipping to additional countries or regions in the future. If international shipping becomes available, additional shipping charges, customs duties, import taxes, brokerage fees, and local fees may apply and will be the responsibility of the customer unless otherwise stated.

Shipping Rates and Delivery Estimates

Shipping rates and available delivery options are calculated and displayed at checkout.

Delivery estimates are provided for convenience only and are not guaranteed. Shipping times may vary based on the carrier, destination, fulfillment location, weather, holidays, customs processing, carrier delays, or other events outside our control.

Print-on-Demand and Fulfillment Partners

Some products may be fulfilled by third-party production or fulfillment partners. This may include print-on-demand apparel, accessories, decals, or other products.

If your order contains multiple items, they may ship separately and arrive in different packages or at different times.

Order Tracking

When your order ships, you will receive a shipping confirmation email with tracking information if tracking is available.

Please allow time for the carrier to scan and update tracking information after a label is created.

Incorrect or Incomplete Shipping Addresses

Please review your shipping address carefully before placing an order.

OceanSlasher Surf Co. is not responsible for orders that are delayed, returned, misdelivered, or lost due to an incorrect or incomplete address provided by the customer.

If an order is returned to us or to a fulfillment partner because of an incorrect or incomplete address, we may contact you to arrange reshipment. Additional shipping charges may apply.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.

If your package is delayed, missing, or marked as delivered but not received, please first check the tracking information, delivery location, household members, neighbors, building mailroom, or local carrier office.

If you still cannot locate your package, contact us at support@oceanslasher.com and we will help review the issue. We may not be responsible for packages that are confirmed as delivered by the carrier, but we will do our best to help.

Damaged or Incorrect Items

Please inspect your order when it arrives.

If your item is defective, damaged, or incorrect, contact us promptly at support@oceanslasher.com with your order number, a description of the issue, and photos of the item and packaging when possible.

We will review the issue and work with you to make it right in accordance with our Return and Refund Policy.

Customs, Duties, and Import Fees

If international shipping becomes available, customers outside the United States may be responsible for customs duties, import taxes, brokerage fees, VAT, or other charges imposed by their country or local authorities.

OceanSlasher Surf Co. is not responsible for delays caused by customs processing.